Testimonials
Deirdre Bence | 9872 Flamingo Ave, Fountain Valley
We were privileged to work with Lily Campbell and her team on selling our mother’s home. Their advice, personal attention, communication, and professionalism were exceptional. If you are planning on selling or purchasing a home, I would highly recommend them. No one knows Fountain Valley better than Lily and no one is more committed to helping you achieve your real estate goals.
Michael K. | 13581 Sioux Rd, Westminster
Lily Campbell recently sold our house and we could not be more pleased. The entire process was professionally handled by Lily Campbell and Michelle Serrano of First Team Real Estate. We knew Lily had an excellent reputation, and now, after the experience, we understand why. Lily knows the Orange County market, she understands people, and works with a talented team to achieve maximum results. After Lily's presentation of her thorough market analysis report we were confident we were in good hands. We agreed on a listing price and implemented her plan to prepare the property for sale. Strategic replacements, some pruning , painting and we were ready for Lily's staging expert who embellished with artwork, table settings, area rugs and plants. Along with her team, Lily works with area craftsmen and service providers who offer competitive rates, keeping the seller's costs to a minimum. Next, the photographer arrived to provide the online photo presentation of the property. Open houses were scheduled, prospective buyers arrived, and soon we had multiple offers. Lily negotiated a price which greatly exceeded our expectations. Lily and Michelle provided feedback , updates and helpful information through the entire process. We highly recommend Lily Campbell and Michelle Serrano to anyone who wants results in this complicated and competitive real estate market.
David | 193 Stanford Ln, Seal Beach
Lily and her team had a rapid, doable plan to empty the home, paint, re-carpet, retile, stage with tasteful furniture, get 18 bids, negotiate for 14 to raise their bids, and keep things moving through close of escrow today.
Ellen, Mike, and Sascha | 10475 Teal Cir, FV
Hands down Lily and Cheryl are the best dynamic duo in the real estate market! Due to their impeccable work ethic and knowledge they were able to sell my grandparents house for well Over asking price. I highly recommend them to anyone who wants to work with the best in the business! We are a very happy family and fortunate we got to work with such incredible people! Thanks again!
Stephen | 13862 Harper St, Santa Ana
The initial meeting with Lily was superb. She came so prepared with a huge knowledge base and was confident in the services she and her team agent Michelle provide. Lily has excellent marketing and networking skills. The pricing and listing of my mom's home was on point. When it was time to go over offers, Lily provided us with each offer and the pros and cons that came with it. Thank you so much again for helping me sell my mom's home. You and Michelle are an amazing team and you made an emotionally painful process more bearable.
Lloyd | 9142 Carnation Dr, Westminster
We were a first time sell after living in our home for 60yrs. It was easy to trust every step of the way through the process of selling our home! Lily and her team provided all we needed to be successful and confident in each step. She communicated with us at each milestone. We are so happy with our success!
Mark | 18092 Red Oak Ct Fountain Valley
"We interviewed several agents prior to listing our home, and it was easy to see why Lily and her team are the best in Orange County. During our initial meeting, Lily and her associate, Cabot Harvey, outlined their proven process for marketing and selling our home. Their honest evaluation, explanation of current market conditions, and their attention to detail made for a smooth and effortless process. We had 27 offers in the first 4 days. Lily and Cabot were on point handling all counters and communicating with buyer's agents, keeping us in the loop every step of the way. 1 week after listing, we accepted an offer $86K over asking. Thank you Lily and Cabot for exceeding our expectations!"
H. Chen | Huntington Beach
"We met Michelle through an open house. She onboarded us to visit a house right away. She has positive-energy, great interpersonal and negotiation skills. She helped us get the house we found. We had a misfortune with our lender and she helped us keep faith and found our lender that worked with us in record time to close in time. All of that while managing communication amongst the seller agent, their clients, our lender and us. Furthermore she is great listener as she understood and helped us mitigate our worries. We highly recommend Michelle for anyone who is looking to find the next home!"
Tung and Ngoc | Fountain Valley
Michelle was referred to us by our friend. She highly, highly recommended Michelle and I can now see why! Michelle was great. She understood what our needs were and showed only relevant choices. She was also very flexible, responsive, respectful, professional, and always on time. We felt as though she was a friend throughout the process. She made a very challenging and difficult time, not so bad! Homes were selling so fast, we felt our chances were slim. Michelle helped us feel like we were contenders in the market, she had great advice and always had a game plan.
Michelle had our best interest in mind. She worked hard showing us as many homes as we needed and always fit us into her schedule. When we are ready for investment properties, we will work with Michelle again. Until then, we would recommend her to our family and friends. Thank you Michelle, from the bottom of our hearts.
