Testimonials
Katrina | Santa Ana
I recently had the pleasure of working with Michelle Serrano as my agent for the purchase of a beautiful home, and I cannot speak highly enough of her professionalism, expertise, and genuine care for her clients. From the very beginning, Michelle was attentive to my needs and preferences, and took the time to listen and understand what I was looking for in a home. She was always available to answer any questions I had and provided valuable insights and guidance throughout the entire process. What really stood out to me was Michelle's dedication to finding the right home for me, not just any home. She was patient and persistent in her search, and went above and beyond to ensure that I found a home that checked all my boxes and fit my budget. I had an exceptional experience working with Michelle and would highly recommend her to anyone looking to buy or sell a home. She is a true professional and a pleasure to work with.
Oryssia | Huntington Beach
Happy buyer, smooth process.
Louise | 17776 Santa Fe Circle, Fountain Valley
Lily and her staff, especially Michelle, are amazing! They were professional, efficient, communicative, understanding. The whole process of selling my mother's house was easier than expected. We had multiple offers after the first open house and it sold for over asking price. I would highly recommend Lily and First Team Real Estate.
Anh | 8410 Hibiscus Circle, Huntington Beach
Lily and Cabot are amazing agents with much experience in the Orange County market. We have sold and purchased with the team many times and each time it was a great experience. We would recommend the team anytime to anyone! Thank you so much for helping us!!!
Gina | 9660 Gardenia Avenue, Fountain Valley
Lily and Lanh helped me sell a house in fountain valley in Jan/Feb 2023. Because of her great advertising skills, she was able to get us an offer even before the open house. Lily and Lanh were very professional and friendly during the entire process. They helped mitigate the stress that naturally comes during escrow. They know the market very well, especially in Fountain Valley and surrounding areas. Lily's staging person does a great job for a very affordable price. Same goes for her termite person. I would highly recommend her team to anyone who needs to sell a house in OC/LA.
Jim | 9584 Robin Avenue, Fountain Valley
We completely recommend working with Lily and Sara . We listed our house to sell with them, and the experience was fantastic. From the initial presentation, they were completely prepared with data, statistics and a complete understanding of the current market. They managed the listing amazingly well. They had a great family of vendors that they had at our house the next day to help pull everything together. We have never felt so completely handled by anyone like this. The communication was excellent, with Sara or Lily checking in with us every day. They managed the multiple buyers and got us through all aspects of the sale. I couldn't recommend them enough. It was a great experience.
Thuan A | 13171 Newland Street #2, Garden Grove
My husband and I cannot thank both Lily and Cheryl enough! Both my parents and my godmother have used Lily and her team in the past for buying/selling multiple properties and they had nothing but good things to say. We knew when it was time to put our place on the market who to call. From the beginning to the end, we were constantly impressed by their work. They are honest, trustworthy, professional, hardworking, efficient, responsive, the list goes on... Our place sold quick and Cheryl even helped us find our next DREAM home! All of her hard work paid off because our offer got accepted out of 14!!!! We are so incredibly happy and would not be where we are today without them. Thank you Cheryl and Lily again!
Stephanie W | 16671 Sequoia Street, Fountain Valley
When it came time to sell our family home, Lily Campbell was our unanimous first choice. Lily and her team are laser-focused on getting the best results for their clients. Since we were going to be listing the house for sale in autumn 2022, we knew we were facing a quickly-cooling real estate market. We strategized with Lily how to best showcase the house to increase the odds of getting a solid offer from a solid buyer. Michelle Serrano on Lily's team was amazing to work with! She helped coordinate and oversee multiple vendors who updated the kitchen, bathrooms, flooring and painting in record-time without sacrificing quality of workmanship. The professional staging of the house was icing on the cake. Our debut open house weekend exceeded expectations because of Lily's wide-reaching marketing methods! So many interested buyers attended that Lily and two agents from her team were needed to speak to everyone on both days. We received multiple offers in a down-trending market and were in escrow within one week for over our listing price. Full credit and gratitude to Lily, Michelle and the rest of her team for their combined experience, insightful guidance and attentive, professional service at all
